ON HOLD MESSAGING SAMPLES
More than just a good first impression
Companies using On-Hold Messages show they pay attention to detail and care about their callers' experience.
The “silent treatment”? Just music? A radio station that has nothing to do with your business and is likely to play your competitors’ commercials?
Professionally produced messages are customised to fit with your individual brand, the story YOU want to tell and the information YOU want your callers to hear.
It’s like having an extra sales person who requires no sales training or supervision, doesn’t expect commissions, company benefits or holidays and delivers perfect presentations every time.
AN EXTRA VOICE
What do you offer customers and prospects when they are on hold?
Increase customer loyalty
Increase sales
Drive awareness
Prevent caller hang-up
Promote latest products
Reinforce your brand
BENIFITS
Elevate customer experience with Your Message, Your Brand, Your Story
WHAT WE OFFER
95% of callers find On Hold Messages of interest.
Compare that to just 5% for radio, newspaper or TV ads. Now think about how much you spend on your traditional advertising!
Flexible solutions
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Once off packages
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Regular Update Packages
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Music only packages
Phone system integration
Today most phone systems allow for direct file uploads without any need for additional hardware, however some older systems might need an On Hold Player which we can supply and work with your phone company to ensure a smooth install.
Other services
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Auto-Attendant Press Menus
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Welcome Messages
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After Hours/Voicemail Messages
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Incidental messages
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Mobile phone voicemails
Languages & accents
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English (Irish, Northern Irish, and UK accents)
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Irish
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French
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Spanish
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German
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Dutch
Silence is never golden,
but words can be Silver
We do an audit of what you need and send you a quote. We’ll also check any technical issues.
We’re happy to draft up some scripts for you to amend. All we need are some basic bullet points.
This is where we bring your scripts to life. We usually use Male and female voices and some cool music.
We send on your audio files for you to listen to.
Once approved by you, we will organise to get the messages live on your system.
THE PROCESS
We take care of everything and work directly with your phone provider to ensure a hassle-free delivery.
